Licensing
Information concerning licenses, dongles, and multiple seats
You may need to download and install the latest Wibu-Key driver. You
can do so by navigating to the link below and selecting the appropriate
...
Fri, 26 Aug, 2016 at 1:16 PM
Be sure that the V-Ray License Server is running. You can check by opening your Task Manager (Ctrl + Shift + Esc) and clicking on the “Services” tab. Y...
Fri, 26 Aug, 2016 at 12:21 PM
SketchUp 2014 and higher supports IFC file formats, but V-Ray for SketchUp does not support it. It is something that Chaos Group is looking into for version...
Fri, 26 Aug, 2016 at 12:34 PM
A 3ds Max DR Render slave is the application that allows you to render using Distributed Rendering (DR) – which is the process of rendering a single frame...
Fri, 14 Oct, 2016 at 2:12 PM
It is recommended that all of your V-Ray licenses be programmed onto a single licensing dongle, which can be plugged into a central server and accessed ov...
Fri, 14 Oct, 2016 at 2:19 PM
Educational and commercial licenses may be returned within 30 days of purchase. However, commercial licenses may only be returned if unused and unopene...
Mon, 17 Oct, 2016 at 2:03 PM
Single academic V-Ray licenses only come with one render node each. If a student or faculty member wishes to purchase additional render nodes, they will ne...
Mon, 17 Oct, 2016 at 2:04 PM
On certain systems with USB 3.0 ports, it is possible that dongles with serial numbers between 10-xxx and 11-xxx could stop functioning if there is higher...
Wed, 19 Oct, 2016 at 3:00 PM
To work around the issue of having a virtual server, you can use solutions such as USB over Network. Also certain virtualization software like VMware
a...
Mon, 24 Oct, 2016 at 2:46 PM
Please make sure that the dongle is plugged in, it is properly detected by your machine, and that the drivers were properly installed. If you still get th...
Mon, 24 Oct, 2016 at 3:00 PM